Shipping Policy
For a limited time, Dawson Precision® is offering free standard shipping on all web orders $50.00 and over! Some exclusions apply due to size or weight. Orders will ship USPS® First-Class Mail® unless it does not meet the weight requirement. Dawson Precision® reserves the right to choose shipping method and carrier on all "FREE SHIPPING" orders. UPS® Ground is available for additional charges. You can find these prices on our checkout page. Please note shipping policies are subject to change.
We strive to process each order as quickly as possible. All orders will be processed and leave our facility within 24-48 hours. However, we cannot control the delays and mistakes occasionally made by shipping companies. We offer several shipping options in effort to minimize inconveniences. We recommend UPS® if you would like to monitor your delivery time more closely.
USPS® Shipping
Shipments to U.S. territories must go through U.S. Customs and will only be shipped USPS® First-Class Mail® or Priority Mail®. We cannot estimate delivery times for orders that go through customs.
- Small Order USPS® (less than 13oz): Shipping can take up to two weeks for delivery.
- Standard USPS® Priority Mail® (less than 2lbs): Shipping can take over a week for delivery.
UPS® Shipping
We recommend expedited UPS® if you need your Dawson Precision® order in a hurry. The delivery date is time in transit (excludes processing time and Saturday/Sunday delivery). If your order is significantly more than quotes, we may raise shipping cost. However, we will always notify you if your shipping charge has been changed due to weight. Please note we only ship pistols UPS®. Hazmat and aerosols only ship UPS® Ground. UPS® Shipping charges are determined by weight.
- UPS® Ground (less than 5lbs): Please see the UPS® Delivery Chart for estimated delivery times. Additional charges for Alaska & Hawaii may apply.
- Saturday Delivery: Please call our sales team at (866) 300-1911 to place an order. Additional charges may apply. Not available everywhere.
Firearm Purchasing Policy
Firearms displayed on this website are for information only. To order, call our sales team at (866) 300-1911. Firearms purchased from Dawson Precision® must be shipped to a licensed firearms dealer in your state of residence.
Custom Pistol Orders: No pistol will be altered without full payment. A deposit of 50% of the total cost is required to place the order. All delivery dates are strictly an approximate delivery time and subject to change based on availability and scheduling. Any cancellation prior to the scheduled delivery date will result in a restocking fee of 15% of the total pistol cost.
Factory Pistol Orders: All pistol invoices will be provided to each customer clearly describing all basic features and options pertaining to the pistol. All delivery dates are strictly an approximate, based on anticipated availability.
Pistol Orders in the United States: All firearms are serialized parts (including frames, receivers, and shortblocks) must ship to a licensed firearms dealer via UPS® (excluding UPS® Ground) for transfer. Please call our sales team at (866) 300-1911 to complete your order. Please note that sale prices are only valid during the period of the sale and may be limited to stock on hand.
Pistol Orders Outside the United States: Dawson Precision's policy on international orders is to sell only through our established distributor network. We do not accept any individual orders outside the United States or its territories. Click here for a list of distributors. Worldwide Sports Network and Speed Shooters International are licensed exporters of Dawson Precision® products. If there is not a distributor near you, please contact them for details.
Shipping Pistols to Dawson Precision®: Firearms must be shipped UPS® or FedEx®. Please refer to the specific carrier's policies on "Shipping Firearms" for more information. Insurance is strongly recommended as we cannot be responsible for any damage or shipping issues prior to our confirmed receipt of your gun. Please see Terms & Conditions below for additional information.
All pistol sales are final.
Back Orders
On domestic back orders, items will be shipped free via standard service. Free back order shipping does not apply to single item orders. On international back orders, no international items will be back ordered unless prepaid. Customers may request partial shipment, but will be charged shipping on each partial shipment.
International Orders
Dawson Precision's policy on international orders is to sell only through our established distributor network. We do not accept any individual orders outside the United States or its territories. Click here for a list of distributors. Worldwide Sports Network and Speed Shooters International are licensed exporters of Dawson Precision® products. If there is not a distributor near you, please contact them for details.
Return Policy
Customer satisfaction is our #1 priority! If you need to return a product for any reason, please read the information below. Only products in new and unused condition will be accepted for return. It is your responsibility to properly and securely package items being returned. It is recommended that you return items in the original shipping box, a letter envelope is not acceptable for items other than grip tape. Please note that special orders cannot be returned.
If your order has been damaged en route by UPS®:
- Call your local UPS® office and request a pick-up of the damaged goods.
- Include a copy of the invoice with all returns/exchanges. Please include a short note explaining the situation to the carrier.
- Pack the product in the original shipping box or in a sturdy carton.
- UPS® will come to you and pick up the package.
- UPS® will contact Dawson Precision, Inc. with the results of the investigation. A replacement will be shipped to you.
If your order was incorrectly filled:
- If you have any problems with your order, call our sales team at (866) 300-1911 and ask for a Return Merchandise Authorization (RMA) Number.
- Include a copy of your invoice with all returns. Also, fill out the HAPPY CAMPER™ return sheet with the specifications of your return.
- Mark the outside of your box with the Return Merchandise Authorization (RMA) Number. Packages without an RMA Number on the outside of the box will not be accepted.
If you would like to return your order for credit or a refund:
- We want you to be pleased. If for any reason you are not satisfied with the order you received, return it via insured Parcel Post or UPS® within 30 days of receipt for full credit or a refund (less shipping and handling).
- Call our customer service team at 866-300-1911 and ask for a Return Merchandise Authorization (RMA) Number.
- Include a copy of your invoice with all returns. Also, fill out the HAPPY CAMPER™ return sheet with the specifications of your return.
- Mark the outside of your box with the Return Merchandise Authorization (RMA) Number. Packages without an RMA Number on the outside of the box will not be accepted.
Perfect Impact® Policy
If you purchase a set of Dawson Precision® Perfect Impact® sights, either a set or a rear with the recommended height front, we promise the Dawson sights will zero your pistol. If the Dawson recommended sights do not zero your pistol, we will give you one new front sight that has the required height to correct the point of impact to your specification, free of charge. If we do not currently offer the height you need, we will custom make the height you need to correct the point of impact to your specification. The width of the front sight must always be the same as the original sight in the set.
If you purchase another manufacturer’s rear sight from us along with a Dawson Precision® front sight, we will still go above and beyond to get you zeroed. If the sights do not zero your pistol, we will give you a 50% discount on another Dawson Perfect Impact® front sight that has the required height to correct the point of impact to your specification. If we do not currently offer the height you need, we will custom make the height you need to correct the point of impact to your specification. The width of the front sight must always be the same as the original Dawson Precision® front sight purchased with the vendor rear sight.
If you purchase another manufacturer’s sight set, a non-Dawson front sight and a non-Dawson rear sight, you must handle any zeroing issue through the manufacturer.
In the rare instance you need to use the Perfect Impact® Promise, help us calculate the correct sight height. Shoot your pistol at the distance you wish to zero with the ammo you will be using, off of a proper pistol rest. It is important to make sure the distance to the target and the amount you wish to adjust elevation on the target is accurately measured. Our recommended distance to target is 20 yards. Remember, we’ve got one shot to get this right for Perfect Impact® at no charge.
The Perfect Impact® Promise applies only to retail Dawson Perfect Impact® sights purchased directly from Dawson Precision®. Policy subject to change. Revised 10/17/2017.
DISCLAIMER OF SOURCE, SPONSORSHIP, AFFILIATION, OR APPROVAL OF NON-DAWSON PRECISION PRODUCTS AVAILABLE ON THIS WEBSITE:
Dawson Precision, Inc. and its suppliers offer many products that fit or operate with the products of other vendors. In addition, Dawson Precision® offers various OEM products of other vendors. In truthfully and adequately describing the products it offers for sale, Dawson Precision® may be required to make nominative fair use of a trademark of another vendor to describe a product of that vendor. Any use by Dawson Precision® of another vendor’s trademark is intended solely to truthfully and accurately describe that other vendor’s product, and Dawson Precision® makes no claim of rights to or under any other vendor’s trademarks. Dawson Precision®, its products, and this website are neither endorsed, approved, or sponsored by, nor affiliated with, any other vendor. No other vendor warrants or represents that any of its products are compatible with any Dawson Precision® or other vendor’s product. The warranty, if any, covering any product offered on this website is provided solely and exclusively by the manufacturer of that product.
In selling the products of other manufacturers, except for the following suppliers, Dawson Precision, Inc. acts solely as an independent reseller, and not as an authorized dealer or distributor of any manufacturer:
Dawson Precision, Inc. is an authorized dealer of Leupold & Stevens and Holosun sights and related products, and Staccato 2011® pistols and accessories.